Shipping Policy
Shipping Policy
At Muskans, we aim to deliver your orders swiftly, safely, and in perfect condition. Please read our shipping policy carefully to understand how your orders are processed and delivered.
1. Order Processing Time
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All orders are processed within 1–3 working days after successful payment confirmation.
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Custom or bulk orders may take additional time and will be communicated accordingly.
2. Delivery Timeline
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Standard delivery takes 4–7 working days for most cities across India.
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Remote or out-of-delivery areas may take a little longer depending on the courier service.
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Shipping delays due to weather, strikes, or unforeseen issues are beyond our control, but we will do our best to assist.
3. Shipping Charges
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Free shipping may be available on minimum order value (as per ongoing offers).
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A standard shipping fee will be charged for all other orders and will be shown at checkout before payment.
4. Tracking Your Order
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Once shipped, a tracking ID and link will be shared via email/SMS/WhatsApp to monitor the status of your delivery.
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If you do not receive tracking details within 3 days of ordering, please reach out to us.
5. Shipping Partners
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We work with trusted courier partners to ensure timely and safe delivery of your products.
6. Address Accuracy
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Please make sure to provide accurate and complete delivery details at checkout.
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Muskans will not be responsible for delays or losses due to incorrect shipping information.
7. International Shipping
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Currently, we do not offer international shipping. We only ship across India.
8. Damaged or Lost Packages
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If your order is damaged or lost in transit, contact us within 48 hours of the delivery date. We’ll assist you with a resolution as quickly as possible.
For Any Shipping-Related Queries:
📧 Email: accounts@muskans.co.in
📞 Phone/WhatsApp: +91 9051966951
🕒 Working Hours: Mon-Sat (10 A.M. to 8 P.M.)